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YOUR SATISFACTION MATTERS

Sometimes a short call can resolve a simple misunderstanding. If we have provided you with anything less than a 5-star level of service, please give us a call and we will make things right. If you have a concern, please give us a call at the number provided below:

206-745-3808

Sound Dental Care has process for receiving, investigating, and resolving concerns. If we are unable to address your concerns over the phone, a more formal process is available.

When the practice receives a complaint, Sound Dental Care will contact the person making the complaint and initiate the investigation within 5 calendar days of receipt. The practice will attempt to resolve complaints within 14 days of receipt.

Please note that submissions may be reviewed by staff at the Accreditation Commission for Health Care or the Washington State Department of Health.

You can reach the staff at the  Accreditation Commission for Health Care at (855) 937-2242.

You can reach the staff at the  Washington State Department of Health at (800) 525-0127.

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